Terms of Service

Please read these Terms of Service ("Terms," "Agreement") carefully before using the Accelerent website and rent acceleration services (collectively, the "Services") operated by Accelerent ("Company," "we," "us," or "our").

1. Description of Services

Accelerent provides rent acceleration services that enable landlords and property owners to receive rent payments on predetermined dates, regardless of when tenants actually remit payment. Our Services include:

• Payment acceleration and guarantee services
• Integration with property management software platforms
• Payment processing and fund transfers
• Collection management for late tenant payments
• Reporting and analytics dashboards

2. Eligibility

To use our Services, you must:

• Be at least 18 years of age
• Be a legal owner or authorized manager of rental properties
• Have the authority to enter into this Agreement
• Provide accurate and complete registration information
• Use property management software compatible with our platform
• Pass our underwriting and verification processes

3. Account Registration

To access certain features of our Services, you must register for an account. When you register, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your login credentials confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Service Fees and Payment Terms

4.1 Fee Structure

Our rent acceleration service is provided for a fee calculated as a percentage of the monthly rent amount being accelerated. Current fee rates will be disclosed to you before enrollment and may vary based on:

• Risk assessment and underwriting results
• Volume of properties enrolled
• Payment history and performance
• Partnership agreements with your property management platform

4.2 Payment Processing

Fees are automatically deducted from the rent payments processed through our Services. By enrolling, you authorize us to deduct applicable fees before disbursing funds to your designated bank account.

4.3 Fee Changes

We reserve the right to modify our fee structure with 30 days' advance notice. Continued use of the Services after fee changes constitutes acceptance of the new fees.

5. Nature of Services - Not a Loan

6. Your Responsibilities

As a user of our Services, you agree to:

• Provide accurate information about your properties and tenants
• Maintain valid lease agreements with tenants
• Notify us promptly of changes to tenant status or lease terms
• Cooperate with our verification and underwriting processes
• Not interfere with our collection of tenant payments
• Comply with all applicable laws and regulations
• Use the Services only for lawful purposes

7. Prohibited Activities

You may not use our Services to:

• Provide false or misleading information
• Enroll properties you do not own or manage
• Fabricate or misrepresent tenant or lease information
• Interfere with or disrupt our Services or servers
• Attempt to bypass our security measures
• Violate any applicable laws or regulations
• Engage in fraudulent or deceptive activities

8. Intellectual Property

The Services and all content, features, and functionality (including but not limited to text, graphics, logos, and software) are owned by Accelerent and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, error-free, or completely secure, or that any defects will be corrected.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL Accelerent, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of (or inability to access or use) the Services
• Any conduct or content of any third party on the Services
• Any content obtained from the Services
• Unauthorized access, use, or alteration of your transmissions or content

11. Indemnification

You agree to defend, indemnify, and hold harmless Accelerent and its affiliates, licensors, and service providers from any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.

12. Termination

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination:

• Your right to use the Services will immediately cease
• Any outstanding payments due to you will be processed within 30 business days
• Any outstanding fees owed to us remain payable
• Provisions that by their nature should survive termination shall survive

13. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in California.

14. Dispute Resolution

Any dispute arising from these Terms or your use of the Services shall first be attempted to be resolved through good faith negotiations. If the dispute cannot be resolved informally within 30 days, either party may initiate binding arbitration in accordance with the rules of the American Arbitration Association.

15. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of the Services after any changes constitutes acceptance of the new Terms.

16. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision will be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Accelerent regarding the Services and supersede all prior agreements and understandings.

18. Contact Information

If you have any questions about these Terms, please contact us at: